Michigan Outcomes: Stories That Matter
Submitted by gcouraud on January 6, 2012 - 6:53pm.
Libraries struggle to effectively market to end-users and prove their relevance to funding bodies, the media and users. It is clear that we must change and expand the conversations libraries are currently having around evaluating the efficacy of resources through a transition from measuring and analyzing outputs (sessions, circulation, etc.) to outcomes (jobs and businesses created, literacy levels, user satisfaction). Libraries must understand who their stakeholders and customers are and how to influence them. Join us and tell your story. Read and follow the outcomes-based approach How to Tell the Story of Your Library’s Impact for
Measuring Library Outcomes - A Joint Project with MLA and Gale, a Part of Cengage Learning
Submitted by gcouraud on July 11, 2011 - 2:00pm.
Gale Cengage and MLA are partnering to develop an innovative research study that will feature libraries in Michigan and which could serve as a model for outcomes measurement across the nation. This project is also intended to teach other libraries new skills and techniques. Through a screening process four institutions (two public libraries, two academic libraries) will be selected to conduct a thorough analysis of how any individual library can approach researching, identifying, quantifying and reporting outcomes relevant to their specific constituents.
